Return Policy

Return and Exchange Policy

Introduction

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, our Return and Exchange Policy allows you to return or exchange items within 30 days of receipt.

Eligibility for Returns

To be eligible for a return, the item must be unused, undamaged, and in the original packaging with tags still attached. You must also provide proof of purchase (e.g., receipt or order confirmation).

Non-returnable Items

Certain items are not eligible for return or exchange, including:

  • Gift cards
  • Custom or personalized items
  • Items on sale or clearance

How to Return or Exchange an Item

To initiate a return or exchange, please contact us at support@example.com with your order number and details of the item(s) you wish to return or exchange. Our customer service team will guide you through the process.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method, and you will receive it within a certain number of days, depending on your payment provider.

Exchanges

If you wish to exchange an item for a different size, color, or product, please contact us within 30 days of receiving your order. We will provide instructions on how to return your item and ship the new one.

Contact Us

If you have any questions about our return and exchange policy, please reach out to us at support@example.com.